CONFLICT AT AGS PRIVATE LIMITED
WHAT IS CONFLICT
Conflict is inevitable among humans. When two or more social entities (i.e., individuals, groups, organizations, and nations) come in contact with one another in attaining their objectives, their relationships may become incompatible or inconsistent. Relationships among such entities may become inconsistent when two or more of them desire a similar resource that is in short supply; when they have partially exclusive behavioral preferences regarding their joint action; or when they have different attitudes, values, beliefs, and skills. Conflict is the perception of differences of interests among people (Thompson, 1998).
THE CASE
It was a sunny Monday morning in the midst of October; Ali was on his way to the office with numerous thoughts boggling his mind. He was thinking about several things including the heated argument he had with his Manager (Exports Department Manager) and the General Manager on Saturday evening when he was leaving the office. He was thinking how to proceed with the matters from now on wards.
PROTAGONIST¡¦S BACKGROUND
Ali was a graduate (Bachelors in Business Administration) from an eminent institute of Islamabad. After his graduation he worked at a local construction company for 6 months as an accounts officer and then his friend Ahmed, who was working with AGS Pvt Ltd Islamabad, informed him about an opportunity in the exports department. Ali was in search of such an opportunity and responded immediately. He forwarded his CV to Ahmed who then presented it to the Human Resource Manager. It was in a matter of days that Ali was called for an interview and after having three interviews- one with the HR Manager, second with the Exports Department Manager and last with ...