Aims & Objectives
Why are Aims & Objectives important in a business?
In a business when a number of brains are working together, there are always different views on a certain aspect, therefore aims and objectives are used to help them focus on one view on the aspect which either seems right or is right. Aims and Objectives help an organisation grow; it is used as a guideline, a plan and a goal. What the organisation is heading for and how it is heading there and where it is heading? All the answers for these questions are answered by Aims & Objectives.
The Main Objectives of a Business are: -
Sales – Sales revenue is the total amount of money a company has earned by providing their service or selling their stock.
Growth – An increase in the Business capacity to produce more stock or provide better or greater service.
Profit – Residual value gained from business operations after cutting out expenses such as stock cost etc.
Customer Satisfaction – Providing service to customers to their satisfaction level such as hygienically clean place or high quality food.
S M A R T
Before a business can set objectives it is important that they follow the SMART criteria.
• Specific – Detailed and Exact
• Measurable – Targets should be measurable
• Achievable – Something that can be achieved
• Realistic – Targets must be realistic, so that they can be met
• Time Specific – That can be achieved by a deadline
Aims & Objectives of McDonald’s’ – “it’s what I eat and what I do…I’m lovin’ it”
Plan – Their plan is to deepen their connection with the customer by providing great service ad experience “in every restaurant, every time.” Their usage of different activities allows McDonald’s and the C ...